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Quality Policy

Quality at Dubai Judicial Institute means full commitment with excellence and best practices of professionalism and efficiency in all kinds of services, including training, scientific research and community services, through continuous improvement, providing a suitable workplace environment, encouraging for innovative ideas and fulfilling the expectations and needs of the Institute’s beneficiaries, considering the following focus areas:

  1. Identifying training requirements of the justice system, preparing training plans in the best way that meets and always exceeds expectations, and marketing training programs with high outreach to all beneficiaries.
  2. Abiding by laws and regulations with relation to performance standards to ensure the best implementation of quality management systems as per “ISO 9001:2015” requirements.
  3. Continuously developing researches and studies in consistency with the requirements of Dubai Justice System to always ensure best practices are abided by in the field of justice.
  4. Making books, publications, researches and digital knowledge resources specialized in the field of judicial knowledge available and accessible to all beneficiaries.
  5. Periodic review of quality objectives and continuous managerial follow-up to maintain efficient application of quality standards, and accordingly develop quality system components in view of worldwide best practices in the executive training fields and following the results of trainees questionnaires.
  6. Collaboration with the best and most renowned authors, writers and experts from the legal and judicial fields to always enrich the Institutes library with state-of-the-art publications about law and legislation updates, bot in paperbook and ebook copies.
  7. Developing a highly qualified and well trained team to ensure best customer service standards and always achieve highest results of customer happiness.
  8. Using most updated systems and technologies to ensure delivering distinguished and diversified services to achieve the leadership and excellence in training, knowledge related and information publishing services.
  9. Applying an efficient quality control, performance assessment system to evaluate trainers and supervisors performance and course results within an integral training quality system thoroughly applied.
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